Cross Industry

1. Qualitative assessment on hiring practices

Objective: A company providing staffing solutions rolled out its survey to end clients to gauge their satisfaction on the company's hiring practices. Being qualitative assessment, survey received response as comments and text data on multiple feedback questions

Key challenge(s): ): Appropriate quantification process for respondent unstructured data


  • Step 1- Categorize the feedback sentiments in positive and negative themes which reflect multiple data splits
  • Step 2- Create the tags/ code frame on text data for quantification
  • Step 3- Create the reporting layout for multiple data splits and cumulative attributes
  • Step 4- Identify the key positive sentiments and improvement areas for hiring practices based on data split among feedback codes
  • Step 5- Recommend and suggest to improve the critical activities in Hiring Value chain
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